Policies

Last updated: OCt 10 2026

Returns & Refunds

Shipping

Terms & Conditions

Returns & Refunds

Paintings: Returns are not accepted. To raise grevience, email Info@artalchemy.in or call 7010928794 within the applicable time limit. Support hours are Mon–Sat, 10am–6pm IST.

Shipping

Shipping applies to paintings only

We ship paintings internationally. Processing before dispatch takes 15–30 days. Delivery is estimated at 10 business days after dispatch. Shipping cost is calculated at checkout.

Packaging and delivery

Paintings are packed using bubble wrap and corner protectors, rolled in a tube, or framed in a box, as requested. The artwork will be framed or unframed as requested. A tracking link is shared by email or WhatsApp.

Failed delivery or wrong address

Please check your delivery address before paying. If delivery fails or the address is wrong, no refund will be provided.

Privacy Policy

Art Alchemy collects your name, email, phone number, delivery address for orders, and enquiry form details for classes. Payments are processed by [CONFIRM: Razorpay or Wix Payments]. We do not store card details. We use Google Ads, Google Analytics, and Google Tag Manager, including cookies, for analytics, advertising, and conversion measurement.We use personal data to respond to enquiries, enroll students, process orders and payments, deliver paintings, provide support, and meet legal or accounting needs. Will delete the data if any in 6 months. We do not sell personal data. You may request access, correction, or deletion by emailing Info@artalchemy.in. Requests are handled in line with India’s Digital Personal Data Protection Act, 2023, subject to applicable legal requirements.

Terms & Conditions

By using https://artalchemy.in, you agree to use the website lawfully and provide accurate information. Prices are shown in INR. Art Alchemy may correct pricing errors; if an order is affected, we will inform you before processing it. An order is accepted only when Art Alchemy confirms it. You may request cancellation before dispatch;

Artwork and classes

Artwork colours may vary slightly because screens display colours differently. The artist retains copyright in all artworks. Buying a physical painting transfers ownership of that physical painting only, not reproduction or commercial rights.Class enrollment is subject to the class details shown at booking. Students must follow reasonable studio and online conduct rules and respect the instructor and other students. Course materials belong to Art Alchemy or their respective owners and may not be copied, shared, resold, or used commercially without permission.

Applicable law

These terms are intended to align with the Consumer Protection (E-Commerce) Rules, 2020. They are governed by the laws of India. Courts in Chennai, Tamil Nadu will have jurisdiction.

Contact

Art Alchemy 29, Kadappa rd, Tamil Nadu, India Email: Info@artalchemy.in Phone: 7010928794 Support: Mon–Sat, 10am–6pm IST Website: https://artalchemy.in